Welcome to the new Arizona Game & Fish Department Customer Portal
The Arizona Game and Fish Department is pleased to welcome you to the agency’s new Customer Portal and redesigned website. Below are answers to Frequently Asked Questions.
Frequently Asked Questions
What is the Arizona Game and Fish Portal?
The Arizona Game & Fish Portal is an interface created to help the customer with all of their self-service needs pertaining to the outdoors.
How do I register for the Customer Portal?
You can register for the Customer Portal on the home page under “Sign in to Account”. When the window opens up, there is a “Create Account” button at the bottom. Click on this button and fill out the required information.
What are the features and benefits of the Customer Portal?
Easier access to your Arizona Game & Fish information such as:
- Your Licenses
- Your Draw Tags
- Your Account Information
Who can access the Customer Portal?
Everyone. There are no restrictions on accessing the portal.
Why do some links open up to pages in the previous Arizona Game and Fish Department website?
The new Customer Portal is being introduced in phases. Some links in the new site will open up to pages on the previous (archived) website until those pages are converted to the new web design. As the Portal evolves, all pages will have the new look, and more features and functionality will be added.
Can I change my password in portal?
You can change your password in the “Sign in to your account” section, after you have created an account.
How can I buy the “I Support Wildlife” bundle?
You must have a portal account and be logged in to that account to buy the bundle.
After I buy the bundle, can I print a receipt?
Currently you cannot print a receipt after buying the bundle. This process will be available in the next version of portal.
What is the “I Support Wildlife” Program?
This program is a bundled service that provides the customer with a subscription of Wildlife Views, a bumper sticker with Director Larry Voyles signature on it, fish stocking reports, and a detailed topo map of the hunt units.
What is the difference between I Support Wildlife and the Customer Portal?
“I Support Wildlife” is the bundled service, and it can only be accessed through the customer portal.
What Arizona Game and Fish Department activities do my annual membership fee / donation fund?
Membership fees will be used to fund wildlife conservation, improving wildlife habitat, as well as improving roads and trails.
Do I need a different login and password for my I Support Wildlife Program?
No, your log on will give you access to everything within the customer portal.
How do I purchase subscriptions?
You would have to first create or log in to your account. On the “my account” page there is an option to purchase subscriptions under the “I Support Wildlife” membership.
How much does the portal cost?
Access to the portal is free.
On which devices can I use the portal?
The portal is accessible on all devices, including desktop, tablet and smart phones.
Is my information secured when I view it using the portal?
Yes, Arizona Game & Fish Department uses the industry standard security for protecting your personal information.
Can I use my current Department ID to access the Portal?
No, you would use an email address and a password you select.
What if I forget my login/password?
You can click on “Sign in to Account” on the Customer Portal Home Page. When this window opens up, there is a link “Forgot Password/Can’t Access Your Account”, below the “Sign In” button, that can help you retrieve/change your password and or login.
Can I change my Username?
No, once your account is set up, you cannot change your username. However, you can change your password. Remember, your username is your email address.
What is a Department ID?
Your department ID is your Arizona Game & Fish account number that can also be found on your hunting/fishing license. Your department ID is sometimes also referred to as a sportsmen’s ID.